Responsible Gaming
At Siranety Gaming, we are committed to promoting responsible gaming practices throughout the distribution chain. As a wholesale distributor, we recognize the importance of ensuring that gaming remains entertainment and does not become problematic for end users.
Distributor Responsibility
As a B2B wholesale supplier, we provide game credits to distributors and businesses—not directly to end players. Distributors are responsible for implementing responsible gaming practices with their customers.
Distributor Obligations
As a distributor purchasing wholesale credits from Siranety Gaming, you are responsible for:
- Age Verification: Ensuring all end users are 21+ (or legal age in your jurisdiction)
- Responsible Gaming Information: Providing resources and information to your customers
- Self-Exclusion Programs: Offering mechanisms for customers to limit or exclude themselves
- Problem Gaming Support: Directing customers to appropriate help resources
- Advertising Standards: Marketing responsibly without targeting vulnerable populations
- Terms of Service: Establishing clear terms about gaming risks and entertainment value
- Customer Support: Providing accessible support for gaming-related concerns
- Legal Compliance: Following all applicable gaming and consumer protection laws
Warning Signs of Problem Gaming
Educate your customers about warning signs of problem gaming:
- Spending more money or time gaming than they can afford
- Chasing losses by continuing to play to win back money
- Neglecting work, school, or family responsibilities
- Borrowing money or selling possessions to fund gaming
- Feeling anxious, depressed, or irritable when not gaming
- Lying to friends or family about gaming activities
- Gaming as an escape from problems or negative feelings
- Unsuccessful attempts to cut back or stop gaming
Tips for Responsible Gaming (Share with Your Customers)
- Set a Budget: Only spend what you can afford to lose
- Set Time Limits: Decide how long to play before starting
- Never Chase Losses: Accept losses as part of entertainment cost
- Take Regular Breaks: Step away periodically to maintain perspective
- Don't Borrow: Never borrow money to fund gaming activities
- Balance Life: Maintain other hobbies, relationships, and responsibilities
- Avoid Gaming When: Upset, depressed, under the influence, or under pressure
- Keep It Fun: If it stops being entertaining, it's time to stop
Help Resources for End Users
Provide these resources to your customers who may need help with problem gaming:
National Problem Gambling Helpline
1-800-522-4700
24/7 confidential support
Crisis Text Line
Text "HELP" to 741741
24/7 text-based support
Additional Resources for Your Customers
Texas Council on Problem & Compulsive Gambling
Texas-specific resources and support
www.texascouncil.orgBest Practices for Distributors
We encourage all distributors to implement these responsible gaming practices:
- Display responsible gaming information prominently on your website and materials
- Provide easy access to help resources and support hotlines
- Implement deposit limits and self-exclusion options for customers
- Train staff to recognize and respond to problem gaming signs
- Avoid aggressive marketing tactics or targeting vulnerable individuals
- Clearly communicate that gaming is entertainment, not a way to make money
- Maintain records of responsible gaming measures for compliance purposes
Contact Us for Support
If you need guidance on implementing responsible gaming practices in your distribution business, we're here to help:
Important: Siranety Gaming is a wholesale distributor. We do not interact with end players. Distributors are solely responsible for implementing responsible gaming practices, age verification, and customer support for their end users. Gaming should be fun and entertaining—if it becomes a problem for your customers, ensure they have access to help.